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CRM Application
CRM Custom Report
CRM Custom Report
Personalize your CRM data reporting needs
Pipeline Management
Pipeline Management
Track achievements and progress of orders and tickets
Sales GPS Tracking
Sales GPS Tracking
Real-time field sales team location tracking
Sales CRM
Sales CRM
Track sales team, KPIs, orders and tasks in real time
Contact Management
Contact Management
Manage customer contact data seamlessly
Goal Management
Goal Management
Streamlined your objective and customize team goals
Ticketing Management
Ticketing Management
Accommodate flash follow-up to customers demand
Deal Management
Deal Management
Manage end-to-end deal monitoring seamlessly

Tracking deals, tickets and tasks

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Omnichannel Application
WhatsApp API
WhatsApp API
WhatsApp Business API feature optimization
Instagram API
Instagram API
Advanced Instagram autoresponder
Open API
Open API
Integrate Qontak apps with your business apps
AI Chatbot
AI Chatbot
Coding-free and flexible bot automation
Tokopedia Chat
Tokopedia Chat
Centralized Tokopedia seller chat management
Embedded Live Chat
Embedded Live Chat
Provide 24/7 live chat service in your own app

All in one customer service management

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Qontak Service Suite
Knowledge base
Knowledge base
Information center for customer service efficiency
SLA management
SLA management
Optimize customer issue resolution & agent performance
Agent scorecard
Agent scorecard
Monitor & evaluate customer service quality seamlessly
Ticket creation integration
Ticket creation integration
Simplify the process of customer issue resolution
Airene integration
Airene integration
Boost agent performance with Airene’s advanced assistance

A holistic ecosystem for customer support

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Cloud Call Center
Cloud Call Center
Cloud Call Center
Optimum customer service voip and IVR
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CRM

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