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CRM Application
CRM Custom Report
CRM Custom Report
Personalize your CRM data reporting needs
Pipeline Management
Pipeline Management
Track achievements and progress of orders and tickets
Sales GPS Tracking
Sales GPS Tracking
Real-time field sales team location tracking
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Sales CRM
Track sales team, KPIs, orders and tasks in real time
Contact Management
Contact Management
Manage customer contact data seamlessly
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Goal Management
Streamlined your objective and customize team goals
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Ticketing Management
Accommodate flash follow-up to customers demand
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Deal Management
Manage end-to-end deal monitoring seamlessly

Tracking deals, tickets and tasks

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Open API
Integrate Qontak apps with your business apps
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AI Chatbot
Coding-free and flexible bot automation
Tokopedia Chat
Tokopedia Chat
Centralized Tokopedia seller chat management
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Embedded Live Chat
Provide 24/7 live chat service in your own app

All in one customer service management

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Qontak Service Suite
Knowledge base
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Information center for customer service efficiency
SLA management
SLA management
Optimize customer issue resolution & agent performance
Agent scorecard
Agent scorecard
Monitor & evaluate customer service quality seamlessly
Ticket creation integration
Ticket creation integration
Simplify the process of customer issue resolution
Airene integration
Airene integration
Boost agent performance with Airene’s advanced assistance

A holistic ecosystem for customer support

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Cloud Call Center
Cloud Call Center
Optimum customer service voip and IVR
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Articles

102 result found
How to Get Green Tick Verification on WhatsApp
WhatsApp

4 Easy Steps to Get WhatsApp Green Tick Verification

07 Feb 2023
8 mins read
Nyimas Pamela Anisa Dewi
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07 Feb 2023
WhatsApp Marketing
WhatsApp

WhatsApp Marketing: The Ultimate Guide to Boost Revenue

05 Feb 2023
9 mins read
Nyimas Pamela Anisa Dewi
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CRM Software Glossary
CRM

CRM Glossary: 200+ CRM Terminologies You Should Know

27 Jan 2023
17 mins read
Nyimas Pamela Anisa Dewi
Pamela
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What is Conversion Rate
CRM

What is Conversion Rate and Why is it Important?

25 Jan 2023
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Pamela
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How to maximize WhatsApp Business
WhatsApp

17 Proven Strategies to Maximize WhatsApp Business

23 Jan 2023
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Pamela
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Customer Satisfaction Score
Customer

Understanding Customer Satisfaction Score (CSAT): An Overview

12 Jan 2023
4 mins read
Nyimas Pamela Anisa Dewi
Pamela
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How to Add Privacy in WhatsApp
WhatsApp

How to Use WhatsApp Privacy Settings?

10 Jan 2023
7 mins read
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Pamela
10 Jan 2023
How to Blast Messages on WhatsApp in 4 Easy Steps!
WhatsApp

How to Blast Messages on WhatsApp in 4 Easy Steps!

04 Jan 2023
4 mins read
Nyimas Pamela Anisa Dewi
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How to Sell Without Selling
Business

The Soft Sell: How to Sell Without Selling

29 Dec 2022
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Nyimas Pamela Anisa Dewi
Pamela
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CRM System
CRM

What is a CRM System and How Can it Benefit Your Business?

14 Nov 2022
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Maximize your sales potential with Sales CRM software. Choose the best Sales CRM software and take your sales to the next level!
CRM

The Best Sales CRM Software for Businesses

07 Oct 2022
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WhatsApp Chatbot
WhatsApp

How to Make a WhatsApp Chatbot in 5 Easy Steps!

04 Oct 2022
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Nyimas Pamela Anisa Dewi
Pamela
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