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CRM Application
CRM Custom Report
CRM Custom Report
Personalize your CRM data reporting needs
Pipeline Management
Pipeline Management
Track achievements and progress of orders and tickets
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Sales GPS Tracking
Real-time field sales team location tracking
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Track sales team, KPIs, orders and tasks in real time
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Contact Management
Manage customer contact data seamlessly
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Goal Management
Streamlined your objective and customize team goals
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Accommodate flash follow-up to customers demand
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Deal Management
Manage end-to-end deal monitoring seamlessly

Tracking deals, tickets and tasks

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Integrate Qontak apps with your business apps
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Tokopedia Chat
Centralized Tokopedia seller chat management
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Embedded Live Chat
Provide 24/7 live chat service in your own app

All in one customer service management

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Qontak Service Suite
Knowledge base
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Information center for customer service efficiency
SLA management
SLA management
Optimize customer issue resolution & agent performance
Agent scorecard
Agent scorecard
Monitor & evaluate customer service quality seamlessly
Ticket creation integration
Ticket creation integration
Simplify the process of customer issue resolution
Airene integration
Airene integration
Boost agent performance with Airene’s advanced assistance

A holistic ecosystem for customer support

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Cloud Call Center
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Optimum customer service voip and IVR
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Articles

102 result found
WhatsApp BSP Mekari Qontak vs Meta Verified – Which is Better
WhatsApp

WhatsApp BSP: Mekari Qontak vs Meta Verified – Which is Better?

22 Sep 2024
7 mins read
Esti Tri P
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26 Aug 2024
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Customers Satisfaction
Customer

Customer Satisfaction: What to Know and How to Measure It!

10 May 2024
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What is Customer Retention
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Customer Retention: The Key Metric for Business Growth

10 May 2024
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Understanding Customer Experience An Easy Guide
Customer

Understanding Customer Experience: An Easy Guide

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Customer

How to Build Customer Loyalty in 10 Ways: Best Practices

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How to Improve Your Customer Experience to the Next Level

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10 Customer Engagement Strategies to Boost Your Business

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WhatsApp

How to Set Up a WhatsApp Business Account in Under 10 Minutes

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A Comprehensive Guide into Facebook’s Click-to-WhatsApp Ads

05 Dec 2023
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Logo Qontak
Qontak Editorial
05 Dec 2023
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10 Best Sales Management Software to Help Your Team Close More Deals

05 Dec 2023
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Esti Tri P
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